From beginning to end, my experience with GreatWay was unique.
I received bids from 3 of the best reviewed roofers in my area.
GreatWay stood out as the most informative and least ‘sales-y’.
They differed from the rest in that they educated on what to look for when buying a new roof, provided information to help make an informed decision (whether I went with them or another company),
then encouraged me to weigh my options without a heavy push to make a choice, book a date or choose their company. They were confident but humble. I like that in a business.
Were they the least expensive? Nope, but they were more concerned with my needs than theirs. That makes a difference.
And Matt S., the GM, was more devoted to educating me and establishing a relationship than pushing for a signed contract.
Even before documents were signed, each step was made clear from the first stage:
The job would take 3-days:
-Day 1: remove and discard the old roof
-Day 2: repair damaged wood, install the underlayment
-Day3: put down shingles and clean up
Before starting, everything around house and backyard was covered to avoid damage.
At the end of each day, a full clean up was done so you’d never know they were there.
Every phase happened exactly as promised.
Matt S., proved to be professional in every way, easy to work with and kept his word on every assurance.
And he was there every day of the job along with later follow up to be sure I was satisfied.
Matt and GreatWay: 5 stars, 2 thumbs up, A+ rating from me.
I’d easily use this company again (except, how often do you need a new roof?)
Grateful to GreatWay,